Spot the customers who never take delivery, from inside your PrestaShop admin.
PrestaShop shows you what the customer ordered, not whether they intend to take delivery. An undelivered parcel costs you two-way shipping, packing time and tied-up stock — and none of that is visible at the moment the order comes in.
Order Fraud Detection adds exactly that information inside your PrestaShop admin, before you print the shipping label.
Every new order is cross-referenced against the network-wide undelivered-delivery database.
The risk level and the count of prior failures are written onto the order itself.
Suspicious orders are flagged for review. The decision always stays yours.
You receive the module file together with your API key.
Modules → Module Manager, then upload the file.
Paste the key into the module settings.
Choose which order statuses count as undelivered and you are ready.
PrestaShop 1.7+ and PHP 7.4+.
Want the background first? Read our PrestaShop and OpenCart guide, or see how the shared customer blacklist works.
No credit card required. Plans from €6/month.